Refund policy

At FitBowl Pune, every bowl is prepared fresh to order using quality ingredients. Because our meals are perishable food items, we do not accept returns.

However, we are fully committed to making it right if something goes wrong on our end.

When You Are Eligible for a Replacement

We offer a free replacement in the following cases only:

You received the wrong bowl (different from what you ordered)
Your bowl arrived spilled, damaged, or tampered with during delivery

How to Raise a Replacement Request

Contact us within 2 hours of delivery — replacements cannot be processed after this window as the meal is perishable.
Send us a clear photo of the wrong or damaged bowl along with your order number.
Reach us via:
- WhatsApp: +91 8446864204
- Email: support@fitbowlpune.in
Once verified, a fresh replacement bowl will be dispatched at no extra charge.

What Is Not Covered

Change of mind after ordering
Requests raised more than 2 hours after delivery

No Cash Refunds

As all meals are freshly prepared to order, we do not offer cash or payment refunds under any circumstance. Replacements are provided in the form of a fresh bowl only.

Questions?